G'day Glenda,

We actually havent heard of the electric pump failing before, except for flat batteries which can easily be replaced.
I'm sure there would be the option to repair the toilet, but that would likely be through a caravan toilet repairer.

G'day Kim,

We've had a similar question before, so I'll pop the answer below which hopefully covers everything:

Thetford doesn't indicate how long the batteries will last on the 565E, so it would be worth carrying some spares. Unfortunately, if the batteries are flat there isn't a manual flush option, these can not be hooked up to a 12V source.

G'day Shenae,

The Aqua Kem Blue and Green are both designed to break down waste in the waste tank, with the difference being the Green is septic safe. The pink is a flush water additive to help keep the flush water clean and fragrant. We generally suggest that people buy one of each the green and pink, or blue and pink, to begin with.

G'day Ben,

Whilst I haven't had personal experience with these toilets some of the feedback we've had is that the 565e is louder and gives you the same amount of water at the same volume each time.  The manual pumps allow you to tailor how much water you need and give you the option to pump slower to be a lot quieter in the middle of the night.

G'day Helen,

I can confirm the Australian made Blacksmith Porta Potti Toilet bag does fit this toilet. You'll need to order a XL size. You can find the link HERE and once its opened, click on the 'size' box and pick XL.

G'day Scott,

Unfortunately not at this stage, these are brand new to us, so we don't have any accessories as yet, we're looking to get them in the future though, so watch this space.

G'day Christina,

Thetford doesn't indicate how long the batteries will last on the 565E, so it would be worth carrying some spares. Unfortunately, if the batteries are flat there isn't a manual flush option, these can not be hooked up to a 12V source.